"The key issue is, there is a potential for data loss within the RMS solution itself, which is obviously something we wanted to make sure we address immediately," Griffiths said. ![]() ![]() Griffiths said the Dynamics team discovered the issue as part of its testing and realized that the problem could lead to data loss. Microsoft acquired Dynamics RMS as part of its 2002 acquisition of Southern California-based Sales Management Systems, and it last updated the product in January 2007. Perhaps its most notable customer is the NFL's Dallas Cowboys, who use it to handle all of their merchandising activities, in conjunction with Microsoft's Dynamics AX product. It's software that enables specialty retailers to handle cash register functions, process payments, and automate purchasing, inventory and other back-end processes, said Michael Griffiths, the group product manager for the retail part of the Dynamics business.ĭynamics RMS is used to manage about 38,000 different store locations, he said. ![]() Microsoft said on Tuesday that it was delaying the availability of Windows XP Service Pack 3 and halting automatic updates to Vista Service Pack 1 because of problems with Microsoft Dynamics Retail Management System.
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